Welcome to Stacked Studio! These terms and conditions outline the rules and regulations for the use of Stacked Studio’s Website, located at www.stacked-studio.com.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use Stacked Studio if you do not agree to take all of the terms and conditions stated on this page.

DELIVERY POLICY:

Stacked Studio will endeavor to dispatch orders within 1-3 business days of receiving payment. However, delivery times may vary depending on the shipping method chosen and the destination.

Orders are shipped via Australia Post and delivery times are estimated from the date of dispatch.

Stacked Studio is not responsible for any delays or damages caused during transit. Once an order is dispatched, it is the responsibility of the shipping carrier to ensure timely delivery.

RETURNS, REFUND & EXCHANGE POLICY:

If for any reason you are not happy with your purchase, you can return your items if they match our return criteria below and are returned to us within 14 days of receiving the purchase.

Please email us at info@stacked-studio.com with the following information and we will be in touch:

ORDER NUMBER in the subject heading of your email.

REASON for RETURN or EXCHANGE in the body of your email.

We will gladly provide a full refund for the return of any full-priced items that meet our return criteria.

We also offer exchanges subject to stock availability due to the limited number of goods we produce.

Please note customers are responsible for return shipping fees. Items must be unused, unmarked, and undamaged.

LIMITING LIABILITY

Stacked Studio shall not be liable for any indirect, consequential, or incidental damages arising out of or in connection with the use of this website or the purchase of any products.

In no event shall Stacked Studio’s total liability to you for all damages, losses, and causes of action exceed the amount paid by you, if any, for accessing this website or purchasing products from us.

COMPLIANCE WITH AUSTRALIAN CONSUMER LAW

Stacked Studio operates in compliance with the Australian Consumer Law (ACL). Under the ACL, consumers have certain rights regarding the quality and fitness for purpose of goods purchased.

These rights are in addition to any warranties offered by Stacked Studio. If you believe that your rights under the ACL have been breached, please contact us at info@stacked-studio.com, and we will work to resolve the issue promptly.

CHANGES TO TERMS AND CONDITIONS

Stacked Studio reserves the right to modify these terms and conditions at any time. Changes will take effect immediately upon their posting on the website. Continued use of the website after any such changes shall constitute your consent to such changes.

CONTACT INFORMATION

If you have any questions or concerns about these terms and conditions, please contact us at info@stacked-studio.com.

AGREEMENT

By using this website, you signify your acceptance of these terms and conditions. If you do not agree to these terms, please do not use our website. Your continued use of the website following the posting of changes to these terms will be deemed your acceptance of those changes.